id: MTAwMDAwMDAxNDA3NzcxNyA0MQ

reference: 1000000014077717

documentId: 1000000014077717

connectionPointId: 41

lastModificationDate: 1537417384000

Názov práce: Pracovníci kontaktných informačných centier

Popis práce:
• Providing on the floor / onsite training and couching to the staff • Providing regular face to face feedback with representatives and providing feedback on coaching sessions and audits results • Close cooperation with the Supervisors to improve performance of agents • Preparing and delivering induction training to new starters, ensure that training materials are up to date and accurate • Creating ad hoc trainings according to business needs and gaps identified during coaching sessions • Preparing inputs for staff meetings and performance evaluation meetings for supervisors, providing valuable inputs for process improvement • Researching required information using available resources • Participating on the hiring process • Cross department cooperation by solving of complex issues and providing feedback to the team • Other tasks assigned by the supervisor (e.g. solving technical issues of the team)

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C4222

abstractJV_contact_0:
, , kurickova (at) globalblue.com, kurickova (at) globalblue.com Ing. Kristina Urickova

positionTypeCode: temporary

Meno zamestnanca: Global Blue Slovakia s. r. o.

employer_website: www.globalblue.com

source: ISSZ