Názov práce:
Customer Care Specialist with Danish/Finnish/Norwegian/Swedish, Bratislava, Slovakia

Popis práce:
DELL s.r.o., Bratislava, Slovakia, is looking for a Customer Care Specialist with Danish/Finnish/Norwegian/Swedish. Would you like to work during the week and travel during the weekend? Come to live in Bratislava, Slovakia and enjoy Central Europe! Vienna - 1 hour * Budapest - 2 hours * Prague - 4 hours * Salzburg - 4 hours * Munich - 4,5 hours * Dresden – 6 hours * Krakow – 7 hours * Berlin - 9 hours * Other European countries are easily accessible by plane (cheap flights to Rome, Milan, Barcelona, Malaga, Palma Mallorca, London, Paris, Brussels, etc.). What Slovakia has to offer? ski resorts in winter * aqua parks and other swimming activities in summer * very warm and sunny weather in summer * mountains, caves, lakes, castles * POSITION SUMMARY: • Use this opportunity to gain your new business experience in an international environment, work in a multicultural team of professionals and communicate with the largest clients of Dell. The Position of Customer Care Representative is integral to one of Dell's most important strategic initiatives, Customer Experience. MAIN DUTIES & RESPONSIBILITIES: • The role of the Customer Care Representative is to deliver a positive customer experience, to solve situations when orders do not meet the customers' expectations, and work with internal departments to find solutions to customer issues • Work in a dynamic environment of multinational teams and with an opportunity of connecting to different people from various countries every day • Advise and support a group of public and large enterprise clients from Scandinavia to their highest satisfaction • Manage daily customer emails and phone calls to support sales service provided to customers • Investigate and solve pre-delivery and post-delivery issues to the satisfaction of the client and act on behalf of the customer with other Dell departments to ensure proper resolution of the problem • Use your own initiative to find new solutions for unusual or problematic situations regarding the customer’s order to ensure the best experience with Dell • Enhance the value of the positive customer experience through the knowledge, information and advice given REQUIREMENTS: • Demonstrate problem solving, organizational and solid communication skills and customer focus • Drive for results and self-development • Ability to work under deadlines • Enthusiastic team player • Experience in basic computer software (word, excel) • Experience in handling customer calls/ emails is an advantage Required languages: • Danish-very good, • Finnish-very good, • Norvegian-very good, • Swedish-very good, • English-very good Startdate as soon as possible / January 2014. Wage: € 16.000 gross / ann. Hours pr. week: 40 Employer will assist with finding an accommodation. More information: Miriam Zajacova, +421 2 5750 8309, Miriam_Zajacova (at) Dell.com In case of interest, please, send your letter + CV in English to Miriam Zajacova at Miriam_Zajacova (at) Dell.com Last date for application is 31.01.2014. DELL s.r.o. Fazulova 7 811 07 Bratislava Slovakiet Page: http://jobs.dell.com/sk/bratislava-jobs

Meno zamestnanca: DELL s.r.o.

Zamestnávateľ telefónne číslo: 0000000000

Ako použiť: Miriam_Zajacova (at) Dell.com

Job krátky popis: Predavači

Krajiny: Slovensko

Kraj: DANMARK

Rrvania zmluvy: Na dobu neurčitú

Druh pracovného pomeru: Plný úväzok

Požadované vzdelanie: žiadne špecifické

Zdroj ponuku práce:
AMS, Verejné servisy na sprostredkovanie prác, Dánsko