id: MTAwMDAwMDAxNDgxODQ1NiA0MQ

reference: 1000000014818456

documentId: 1000000014818456

connectionPointId: 41

Názov práce:
Riadiaci pracovníci (manažéri) v oblasti reklamy a styku s verejnosťou

Popis práce:
Our EMEA Delivery and Customer Operations team is growing! If you are passionate about new ideas and solutions – Join us to embark on diverse and exciting career paths in a dynamic, high-tech environment.  Our teams are creative and friendly, providing a wide range of services at HP Inc.

As a Client Service Manager, you will be responsible for all contractual commitments to the customer. You will be the primary contact for all commercial, operational and tactical issues. You will be working with business partners and suppliers to meet customer requirements.

Responsibilities:
- Owns customer operational relationship: develops & nurtures to excellent customer satisfaction.
- Grows understanding of customer at local & country level to analyze delivery requirements & contribute to customer strategic business plan.
- Contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication.
- Manages expense/cost target commitments for all service delivery requirements implementing & monitoring expense control.
- Ensures performance goals are met for all in-scope services across all towers: identifying & analyzing gaps & implementing corrective action plans.
- Ability to effectively and proactively manage risk for low-risk projects.
- Supports all delivery organizations to timely, cost-effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination.
- Contributes to account service delivery plan.
- Identifies incremental revenue opportunities.
- Assures compliance with HP and customer's HR, PR, legal, financial, ethics and government related policies, strategies, and processes.

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply now, we are eager to learn more about you!

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1222

abstractJV_contact_0: +48228785591, Katarzyna Nowak, ,  

positionTypeCode: directhire

Meno zamestnanca: HP Inc Slovakia, s. r. o.

employer_website: www.hp.sk

source: ISSZ