id: MTAwMDAwMDAxNTYyMDU0NiA0MQ

reference: 1000000015620546

documentId: 1000000015620546

connectionPointId: 41

lastModificationDate: 1559025161000

Názov práce: Vývojári softvéru

Popis práce:
    Support and pro-active management of Servers, Operating Systems, backup systems etc.
    Provide support for DCH operations and Data Centre locations
    Trouble shooting of issues as well as coordination with support functions offshore
    Coordination for vendor coordination for servers, storage etc.Follow and support ITIL Processes (Incident , Change , Problem and Known Error Management)
    Day to day incident monitoring and resolution (Remedy preferred)
    Interaction with client (IT & Business users) on functional issues
    Stakeholder management, share regular updates and assist in preparing operational reports
    Triaging of issues and timely resolution with cross functional teams for timely resolution
    Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
    Coordinate with local teams for planned shutdowns/ major upgrades etc.
    Maintaining agreed SLA levels and assuring Quality of delivery at all times
    Adhere to shift rotation plan and Operating model  
    Provide appropriate setup, management, monitoring and configuration services
    Coordinate communications between suppliers, OEM, and business stakeholders for their particular area
    Tracks and report progress to stakeholders

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2512

abstractJV_contact_0:
dominika.tothova (at) tcs.com, dominika.tothova (at) tcs.com, Bc. Dominika Tothová

requiredEducationLevelCode: 7

positionTypeCode: temporary

Minimálny plat: 1600

Maximálna plat: 0

salary_payingIntervalCode: Month

Meno zamestnanca:
Tata Consultancy Services Limited - organizačná zložka

employer_website: https://www.tcs.com/

source: ISSZ