Názov práce: Customer Care Specialist with Swedish

Popis práce:
People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Global Sales Operations at Dell, we are looking for a Customer Care Sr. Associate to join our team in Bratislava. Dell provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential. Key Responsibilities: • Investigation and resolving of pre-delivery and post-delivery issues to the satisfaction of the client and act on behalf of the customer with other Dell departments to ensure proper resolution of the problem • E-mail and phone communication to support sales service provided to customers • Advise and support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction • Delivery of a positive customer experience, to solve situations when orders do not meet the customers' expectations • Enhancing the value of the positive customer experience through the knowledge, information and advice given • Work in a dynamic environment of multinational teams and with an opportunity of connecting to different people from various countries every day • Use your own initiative to find new solutions for unusual or problematic situations regarding the customer’s order to ensure the best experience with Dell Essential Requirements • 1+ year of work experience; position is suitable for fresh graduates • Secondary education • English language - advanced • Excellent communication skills • Customer focus Benefits Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

Meno zamestnanca: Dell

Zamestnávateľ adresa: , Bratislava, Slovakia

Forma kontaktu: Lilla Dobos

Job krátky popis:
Špecialisti v oblasti informačných a komunikačných technológií

Krajiny: Slovensko

Kraj: Bratislavský kraj

Rrvania zmluvy: Na dobu neurčitú

Druh pracovného pomeru: Plný úväzok

Požadované vzdelanie: Stredoškolská odborná technická príprava

Skúsenosť: 1 rok

Zdroj ponuku práce: Centrálna databáza EURES

Ako použiť:
Motivačný list + životopis pre zamestnávateľa